Privacy Policy

Last Updated : 2025-04-23

Oksuro (hereinafter referred to as the “Company”) places great importance on protecting users’ personal information and strives to safeguard and manage such information securely in compliance with applicable laws and regulations. This Privacy Policy provides details on how the Company collects, uses, discloses, stores, and disposes of personal information.

1. Purpose of Collection and Use of Personal Information

The Company may collect the following personal information from users to provide its services. The collected information will only be used for the purposes stated below.

  • Collected Items
    • Account Information: Name, email address, phone number, password, profile image, and residential area
    • Payment Information: Credit card details, bank account number, payment history, and other payment-related data
    • Service Usage Information: IP address, cookies, visit history, device information, etc.
  • Purpose of Collection and Use
    • Membership registration, identity verification, and account management
    • Provision and management of paid services and payment processing
    • Responding to customer inquiries and handling complaints
    • Service usage statistics and analysis

2. Retention and Use Period of Personal Information

The Company retains and uses personal information in accordance with applicable laws and within the period consented to by the user. Retention periods based on relevant laws are as follows:

  • Records related to contracts or withdrawal of subscriptions
    • Legal Basis: Act on the Consumer Protection in Electronic Commerce, etc.
    • Retention Period: 5 years
  • Records related to payment and supply of goods, etc.
    • Legal Basis: Act on the Consumer Protection in Electronic Commerce, etc.
    • Retention Period: 5 years
  • Records related to consumer complaints or dispute resolution
    • Legal Basis: Act on the Consumer Protection in Electronic Commerce, etc.
    • Retention Period: 3 years
  • Anonymized data may be retained indefinitely

3. Outsourcing of Personal Information Processing

To provide its services, the Company outsources certain personal information processing tasks as outlined below and takes necessary measures to ensure safe management of personal information in accordance with applicable laws.

  • Payment Processing
    • Service Providers: Toss Payments Co., Ltd., PayPal Pte. Ltd.
    • Outsourced Tasks: Payment and subscription service processing
    • Retention and Use Period: Until membership termination or end of outsourcing contract

4. Technical and Administrative Measures for Personal Information Protection

The Company implements the following security measures to protect personal information:

  • Data Encryption: Protection of personal information in transit using SSL security protocol
  • Access Control: Restricting access to personal information to the minimum necessary and limiting access to authorized personnel only
  • Security Checks: Regular security inspections and establishment of an incident response system

5. Procedures and Methods of Personal Information Disposal

When the retention period expires or the purpose of processing is achieved, the Company promptly disposes of the relevant personal information.

  • Disposal Procedures
    • Unnecessary personal information is destroyed in accordance with internal policies and applicable laws.
  • Disposal Methods
    • Electronic files: Permanently deleted using technical methods that prevent recovery
    • Paper documents: Shredded or incinerated

6. User Rights and How to Exercise Them

Users may request to access, correct, delete, or suspend the processing of their personal information at any time by contacting the Company’s customer service center or via email.

7. Membership Termination and Deletion of Personal Information

When a user requests membership termination, the Company will destroy all personal information within 30 days, unless a longer retention period is required by law.

8. Personal Information Protection Officer and Contact Information

To ensure compliance with applicable privacy laws and regulations, the Company has appointed a Personal Information Protection Officer.

  • Department: STUDIO-JT CX
  • Data manager: JEONG JAE WOOK
  • Email: hello@oksuro.com
  • Address : 17, APEC-ro, Haeundae-gu, Busan, Republic of Korea

9. Changes to the Privacy Policy

This Privacy Policy may be amended due to changes in laws or internal policies. Any revisions will be announced in advance through the Company’s website.


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